Returns & Refund Policy
Due to the perishable nature of our products, we do not accept returns. However, we guarantee that your order will arrive in excellent condition. If there is an issue, we will make it right.
1
Inspect Your Order
Check the contents of your delivery immediately upon arrival to ensure everything is correct and cold.
2
Document Issues
If there is damage or a quality concern, please take clear photos of the product and the shipping box.
3
Contact Support
Email our team within 48 hours of delivery with your order number and the photos you captured.
4
Resolution
Our team will review your claim and provide a replacement or store credit for any verified issues.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing